Reset your password

Request a reset link, then choose a new password from that link.

1. On the sign-in page, select Forgot password?.
2. Enter your email in Email.
3. Select Send reset link.
4. Open the reset link in the email.
5. Enter a password in New password. The note under the field reads At least 12 characters.
6. Enter the same password in Confirm password.
7. Select Reset password.

The forgot-password page title is Forgot password. After a successful reset, sign in with the new password.

If the reset link has no token

The card title is Reset link invalid. Select Request reset link and send a new email. A link that still includes a token opens the new-password form. If that token is rejected, the error appears after you select Reset password.

If your password expired at sign-in

After a failed sign-in, select Reset your password. That opens the same reset request with your email filled in.